mountain_laurel | Sep. 1st, 2004

...but i was very disappointed with the cleaning job they did. the cleaner did a halfassed job -- the bathtub still has soap scum, she vacuumed around things she could easily have moved, she used a damp swiffer on the kitchen floor instead of a real mop and there's still stuff stuck to the linoleum, she used a damp paper towel to dust, but didn't use furniture polish on the wood, she didn't vacuum the cat hair off the couch like the other maid used to....

and she left half an hour early, saying she had to get to a class. when i called the service to complain, she should still have been here, working. i was told that the 4 hours was open-ended, and that if there was more work to be done at the end of it, the cleaner would stay for an additional $20/hour.

they assure me that a manager will call me tomorrow, they'll prorate off the amount they'd have charged for the half-hour she didn't spend here, and they'll probably send another cleaner out to finish the job at no extra cost.

i have a terrible headache from overexerting myself picking up things she was supposed to pick up, with the apartment sweltering in the afternoon heat. i was too busy moving things to make sure she cleaned under them to actually do the laundry i'd hoped to get done while she was here.

ugh. so disappointing. i mean, yeah, it's more or less clean on the surface -- although i'm still dumbfounded by the soap scum still left in the bathtub and the stuff stuck to the kitchen floor -- but it's not the sort of immaculate i pay a cleaning service to provide, goddammit.

must go lie down with cool damp cloth on forehead. it has not been a good couple of days. save me from the lameness of humans.